Implementation examples
Sample interactions from representative scopes — not live customer systems.
Illustrative implementation using sample data
Knowledge assistant with citations
Answer from approved help docs; escalate when sources are missing.
User: Do annual plans include onboarding for new seats?
Assistant: The excerpt does not mention annual plans. It says additional seats added mid-term receive pro-rated billing and standard onboarding. I cannot tell from this excerpt whether that applies to annual plans. Source: Help Center → Billing → Seat changes (§4.2)
Source document (excerpt): “Additional seats added mid-term receive pro-rated billing and standard onboarding.”
Illustrative implementation using sample data
Client intake workflow
Collect missing fields and queue a structured record for review.
Inbound: “We need a Shopify integration quote — launch in Q2.”
Company: (missing)
Platform: Shopify
Timeline: Q2
Budget: Not provided
Follow-up: drafted and held until a reviewer approves it. It has not been sent
Owner: Unassigned
Who delivers your project
Applied AI research and production engineering for client implementations.
The contracting party for your project is named in your signed proposal. The contact entity for tyon.ai inquiries is listed in our Privacy Policy (San Francisco, CA, USA). Delivery is led by senior engineers across US and Western Europe time zones, with presence in San Francisco and Sofia, Bulgaria.
Boris Kraychev, PhD
Principal implementation lead
Researcher at the GATE Institute (Sofia University) and founder of Rankur. Two decades building NLP, data, and automation systems — from financial software to production LLM workflows, RAG assistants, and agent integrations.
Total cost picture
Implementation fees are only part of running an AI workflow. We separate costs so you can see what Tyon builds versus what you pay providers for.
| Cost | One-off or recurring | Billing arrangement | What determines it |
|---|---|---|---|
| Tyon implementation | One-off (per project) | Fee set in your signed proposal | Scope, integrations, environments, compliance work |
| Hosting & infrastructure | Recurring | Your cloud invoice, or pass-through when agreed in your proposal | Traffic, storage, vector search, redundancy |
| Model / API usage | Recurring | Your provider accounts; usage billed separately | Model choice, volume, prompt length — markup only if stated in your proposal |
| Maintenance & support | Recurring (optional) | Ongoing Support retainer or ad-hoc change orders | Monitoring, fixes, new features |
| Third-party SaaS | Recurring | Your vendor subscriptions | CRM, helpdesk, telephony, etc. |
Deliverable ownership: Client-specific work product and licensing terms are defined in your project agreement (see Terms of Service). Tyon retains pre-existing frameworks and know-how.
Running-cost estimates require your usage profile — we outline assumptions during scoping rather than publishing generic monthly figures here. Ongoing cost depends on your hosting, model and API volume, third-party subscriptions, and whether you add the optional support retainer. None of those is a standard monthly amount on this page.
How delivery works
Delivery begins once scope, access, and required inputs are confirmed.
1. Review
Understand the workflow, tools, and success measures.
2. Agree scope
Written scope, dependencies, price, and acceptance criteria.
3. Build & test
Implement integrations, approvals, and test cases from the proposal.
4. Launch
Deploy, hand over documentation, and train reviewers.
5. Support
Optional retainer or ad-hoc changes per agreement.
Commercial boundaries (summary)
- Payment schedule: Your proposal sets out the payment schedule.
- Scope changes: Re-estimated and agreed before additional work.
- Ownership: Client-specific deliverables and licensing terms are set in the project agreement (see Terms of Service).
- Third-party accounts: You provide or create vendor accounts; Tyon connects with credentials you control.
- Delays: Timelines shift if required access, data, or approvals are unavailable — clarified in the proposal.
- API changes: Third-party API or UI changes may require additional scoped work.
Pricing FAQ
What determines the final price?
Workflow breadth, number of integrations, data preparation, deployment environment, approval and logging requirements, and testing depth. Your written proposal lists drivers and exclusions.
Is an audit required before implementation?
No. An audit or prototype is optional when you need discovery or validation. You can start with production implementation if the workflow is already defined.
How does a prototype differ from a production system?
A prototype proves feasibility with limited integrations and test data. Production implementation delivers the full baseline: agreed workflow, integrations, testing, deployment, documentation, handover, and approval/logging where your process requires it.
What is tested and handed over?
Test scenarios and acceptance criteria are agreed before build. Handover includes documentation and a walkthrough of the workflow you approved. Changes after sign-off follow your change-order process.
What ongoing costs should I expect?
Hosting, model/API usage, and any third-party subscriptions are yours. Tyon implementation fees do not include usage charges. Optional Ongoing Support covers agreed maintenance and improvements.
Who owns the deliverables and accounts?
Ownership and licensing are defined in your project agreement. Provider accounts (cloud, LLM APIs, SaaS tools) should remain in your name unless otherwise agreed.
What support is included after launch?
Each production proposal states how to report defects and the period during which fixes apply to Tyon-delivered components that block agreed acceptance criteria. Ask us for the current standard terms when you request an estimate. Enhancements, new integrations, or support beyond that window require Ongoing Support or a change order.
What access and information do you need?
Workflow documentation, sample data, sandbox or production credentials (least privilege), stakeholder time for reviews, and timely feedback on test results.
What happens if scope changes?
We pause, re-estimate, and agree changes in writing before continuing. Website ranges do not cover unscoped additions.
Do you offer partner or white-label pricing?
Yes. Agencies and technology partners can discuss reseller models — mention this in your estimate request.
Tell us what you want to automate.
Share enough detail for an initial assessment. We reply by email with suggested next steps; complex scopes may need a short scoping call before a fixed quote.
After you submit: we review your workflow description, match it to a package range, and email you at the address you provide.
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